When choosing a capsule manufacturer, making the wrong decisions can lead to delays, low-quality products, or financial losses.
To ensure a smooth partnership, avoid these common mistakes:

Not Checking the Manufacturer’s Reputation

Always research the manufacturer before working with them.
Look for online reviews and ratings from other customers.
Check their website and social media for customer feedback.
Ask for references from past clients and contact them.
A good reputation means the company is reliable and trusted.
A bad reputation may lead to poor quality and service issues.
Avoid manufacturers with too many complaints or negative reviews.
Look for companies with experience in making high-quality capsules.
A well-known manufacturer is more likely to meet your expectations.

Ignoring Certification and Compliance

Always check if the manufacturer has proper certifications.
Certifications prove that they follow safety and quality rules.
Look for GMP (Good Manufacturing Practice), FDA, or ISO approval.
These certifications ensure the capsules are safe and of good quality.
Without certifications, the capsules may be harmful or ineffective.
A certified manufacturer follows strict hygiene and testing processes.
Ask for copies of their certificates before signing a contract.
Check if their certifications are valid and up to date.
Uncertified manufacturers may cut corners and provide low-quality products.

Overlooking Quality Control Measures

Always check how the manufacturer ensures product quality.
Quality control helps make safe and effective capsules.
Ask if they test raw materials before making capsules.
Good manufacturers check capsules for size, weight, and purity.
Ensure they do regular lab testing for safety and effectiveness.
Poor quality control can lead to defective or harmful products.
Visit their facility to see their testing process.
Ask for quality reports and certificates from their lab.
A good manufacturer follows strict rules for quality checking.

Choosing Based on Price Alone

Do not pick a manufacturer just because they are the cheapest.
Low prices may mean poor-quality capsules and bad ingredients.
Cheap manufacturers may not follow safety and quality rules.
Poor-quality capsules can harm your customers and your brand.
Always compare price with quality, certifications, and reputation.
A good manufacturer offers fair prices with high-quality products.
Ask for samples before placing a big order.
Cheap options may lead to product recalls and financial loss.

Not Clarifying Minimum Order Quantities (MOQs)

MOQ is the smallest number of capsules you must order.
Every manufacturer has a different MOQ requirement.
Some require large orders, which may be too expensive.
Others allow small orders but may charge more per capsule.
Ask about MOQ before signing any contract.
Not knowing MOQ can lead to unexpected costs.
Ensure the MOQ matches your budget and business needs.
A very high MOQ may cause storage problems.
A very low MOQ may not be cost-effective.

Skipping a Detailed Contract

A contract is a written agreement between you and the manufacturer.
It protects both sides and avoids misunderstandings.
The contract should include price, quality, delivery time, and payment terms.
Without a contract, the manufacturer may change prices or delay orders.
A good contract ensures you get what you pay for.
It should mention penalties if they do not meet promises.
Always read the contract carefully before signing.
If needed, ask a lawyer to check it.

Not Visiting the Facility

Always visit the manufacturer’s factory before making a deal.
A visit helps you check their production process and hygiene.
See if the machines and workers follow safety rules.
A clean and well-organized factory means better-quality capsules.
If you cannot visit, ask for a video tour.
Some manufacturers may promise high quality but have poor conditions.
Visiting helps you confirm their certifications and testing process.

Lack of Communication

Good communication is important for a smooth partnership.
Poor communication can cause mistakes in orders and delays.
Always ask questions and get clear answers before starting.
Choose a manufacturer who responds quickly and clearly.
Discuss product details, delivery times, and quality checks regularly.
Misunderstandings happen if instructions are not clear.
Keep records of emails, messages, and agreements.
If they take too long to reply, it may be a problem.

Ignoring Lead Times

Lead time is the time it takes for the manufacturer to produce and deliver your order.
Always ask for the expected lead time before placing an order.
Delays in lead time can affect your business schedule and stock.
Understand if the manufacturer can meet your required delivery dates.
Some manufacturers may have long lead times during busy seasons.
Plan and allow extra time for unexpected delays.
Short lead times may mean rushed production and lower quality.

Not Having a Backup Plan

Always have a backup plan in case something goes wrong with the manufacturer.
A backup plan can save time and money if there are delays or quality issues.
Find another Pullulan Capsules manufacturer you can rely on if the first one fails.
Having a backup helps reduce the risk of stock shortages.
Make sure the backup manufacturer is trustworthy and meets your needs.
Don’t depend on just one option, as problems can happen unexpectedly.